Monday - Friday 8:00 AM to 4:00PM Saturday and Sunday - Emergencies only
Personalized. Effortless. Innovative.
Exclusively on Princess, MedallionClass® makes cruising easier than ever. By wearing the Medallion™, you'll discover an array of vacation experiences: Get whatever you need delivered on demand, find your way around the ship, find your travel companions, plan your day, even wager real money with casino gaming and more – just by using your smart device. MedallionClass® ships also feature the best Wi-Fi at sea, so you can video chat, text, share photos and stream your favorite shows.
After booking your cruise vacation, we recommend that you download the Princess® Cruises App to your mobile device. While you will not need to be dependent on your mobile devices during your vacation, the Princess® Cruises App includes features that can enhance your time on board. Many of these digital experiences can also be accessed using the ship portals (digital touch screens) or your stateroom TV. This includes:
Order whatever you need — burger, beer, chocolate cake, cocktails, etc. — and they will be brought right to you, with free delivery. Keep your seat, and still enjoy great service.
Personalize your dining experience with Dine My Way reservations. Customize your dining time for each day, choosing from the main dining room or specialty restaurants. Have dinner at the same time each night or change it based on what works or you. Choose from a world of options while avoiding lines and wait times.
These are more than just restaurants and bars. They are places to come together and share stories, whether over a nice meal or a crafted cocktail. Find your favorite spot to enjoy with your favorite people.
Enjoy an easy and hassle-free payment experience enabling crew members to focus on guest service interactions.
With your Medallion wearable, you’ll never have to worry about losing yourself — or your loved ones — on board. Add your travel companions to the app so you can easily locate and message them. Or access point-to-point directions to help you navigate from your stateroom to the dining room so you never miss a meal.
Using one of the ship portals or the Princess® Cruises App on a smart device, view all of the onboard events that will take place during your voyage, and bookmark activities you’re interested in to create a personalized itinerary. Or use JourneyView to book shore excursions and view your folio.
Offering entertainment on depend, you’ll appreciate the OceanView® video-on-demand system in your stateroom or on your mobile device. Watch TV, movies and Ocean Originals anytime, anywhere!